ikas March 2025 Update: New Features to Boost Your E-Commerce Success

New Onboarding Questions 🛣️

We’ve refined our onboarding questions to better know new ikas users. Plus, we’ve built a dedicated page to offer them the best possible deal.

New Upsell Campaign Structure 💰

Cross-selling adds a different product alongside the one in the basket. Upselling, on the other hand, replaces the item in the basket with a higher-priced product.

Upsell Rules:

• If multiple items can be removed from the basket, the cheapest one is always removed.
• The calculation system follows this order: Upsell runs first, then cross-sell (if applicable), and finally, the campaign applies.
• If both cross-sell and upsell offers exist for the same basket, upsell is shown first.
• If the item to be removed is a free product and it’s the only free item, it will not be removed in the upsell process.

Order List Performance Improvement 🤹

For users with orders containing many items, loading times have dropped from 35 seconds to around 200. This improvement makes the order list page load much faster.

Support Line Authorization 🤙

We’ve added screens for setting up the Company Code and PIN Code, required for ikas users to connect with the call center. Users can configure these in Settings > Support Access Settings. After setup, when calling +49 7361 389 3012, the call center system will require these details for verification.

New Translation Screens 🌎

You can now edit product translations directly from the product detail page without going to Settings > Languages & Translations.

Additionally, the Translations screen under Settings has been redesigned, making it easier to navigate between products and manage translations.

New Sales Reports 🏎️

Sales reports now generate 40 times faster. In addition to variant-based reports, we’ve added a product sales report, allowing you to see all sold variants in a single row. Currently, this is available only on the dashboard, but the sales reports page will also transition to the new system soon.

“View Product on Site” Button 🫵

You can now navigate to a product’s site link from both the product list page and the sales channels section on the product detail page.

• If you have a B2B store, you can select it from the popup window.
• If the product is not available for sale, you’ll see a 404 page instead.

Track Sales from Basket Links 📊

When creating a link in Products > Definitions > Basket Link, UTM parameters are now added to track the order source as a basket link.

This allows you to see in the order details page that the sale came from a basket link-generated URL.

Quick Membership Option ⚡

Users who complete a purchase via guest checkout can now create an account just by setting a password on the order success page.

To enable this feature, go to Sales Channel > Customer Settings > Order Completed Page and activate Quick Membership.

Bug Fixes & Small Improvements 🛠️

• A new “Import Data” option for empty product lists is created.
• Bundles can now include the same product multiple times.
• Stock levels and prices are now visible for manually sorted categories and brands.
• Price list exports now use updated file names.
• The maximum product image file size is increased to 7 MB.
• Customer tags are now editable and can be found under Customers > Tags.
• A filter for bundles in the order list is created.
• The “Gift wrapping” option now appears in the order confirmation email.
• The clarity of social login error messages is improved.
• The sidebar design is refreshed.
• Manual orders are now included in marketing automation filters.